Legal information
Purchase terms
Seller
The service is sold by Makina Trafikskola AB. Full company and contact details are available on the contact page.
Prices and payment
All prices are shown in Swedish kronor including VAT. You pay by card or Klarna via Stripe. Swish is coming soon. The price is taken from the product list at purchase. Stripe sends the receipt to your email. We do not send our own emails. Codes and reminders are sent by text message.
How the service is delivered
You book driving lessons in the calendar on the website. The lesson runs with your instructor at the agreed time. Paid theory is being prepared in all six languages. Free theory exercises are available now. Courses such as Risk 1 and Risk 2 give a seat on a chosen occasion.
How long it stays valid
Lesson credits and ordinary packages are valid for 12 months from purchase. The licence guarantee is valid for exactly six calendar months from payment. Unused credits expire. Paid theory is being prepared in all six languages. Free theory exercises are available now.
Rescheduling and cancellation
You can cancel a driving lesson under My bookings. If you cancel more than 24 hours before the lesson, the credit returns to your balance. At 24 hours or less, the lesson is charged in full: it is deducted from the balance and a single lesson is not refunded. If the school cancels, you always get the credit back.
Packages
Packages are personal and may not be transferred.
Special Licence Guarantee terms
Contract period and scope: 40 driving lessons, valid for six (6) calendar months from the payment date. Active participation: The student must remain active, engaged and focused throughout the six-month period. Driving lessons: The student may take no more than one lesson with Makina Trafikskola per calendar day in the Europe/Stockholm time zone. Driving during the contract period: The student may continue practising with Makina Trafikskola throughout the six-month period until the licence is obtained, according to the agreed schedule and applicable rules. Theory lessons: The student must read all mandatory theory material and participate actively in theory lessons. Theory tests and practice tests: The student must complete the mandatory theory tests and practice tests and regularly practise traffic rules and road knowledge. Responsibility and commitment: The student must follow the study plan, attend scheduled lessons and work regularly to develop theoretical knowledge and practical driving skills. Six-month commitment: The student is expected to remain active and engaged throughout the contract period and work purposefully towards obtaining a driving licence. Important: The Licence Guarantee requires continuous practice, active participation and personal responsibility. Obtaining a licence depends on the student meeting all applicable requirements and passing the mandatory tests. All practice driving must comply with Swedish law and the applicable practice-driving rules.
Late arrival
If you arrive late, the lesson ends at the ordinary end time.
Risk training
Arrive in good time for risk training. Late arrival may mean a new booking.
Digital theory
Paid digital theory is not for sale yet. Free theory exercises are available now.
Student responsibility
The student must follow traffic rules and the instructor's instructions.
Privacy
Personal data is handled according to GDPR.
Refunds
Refunds are handled according to applicable Swedish rules.
Right of withdrawal
You have 14 days to withdraw under the distance-selling act. The period starts when the contract is made. Exception: if you clearly agree that the service starts during that period, and confirm that you may then lose the withdrawal right, that exception applies to the part already delivered. Contact us through the contact page if you want to withdraw.
Complaints
Contact us first through the contact page. If we do not agree, you can turn to the National Board for Consumer Disputes (ARN), arn.se. You can also use the EU online dispute platform: https://ec.europa.eu/consumers/odr
Governing law
Swedish law applies to the contract. A dispute is heard by a Swedish general court, unless mandatory consumer rules say otherwise.